Framework
Streamline your property refurbishments and building repairs
Are you ready to unlock the full potential of your property refurbishments and building repairs projects? Our Responsive Repairs, Disrepair works and Void services framework is crafted to help you streamline your procurement processes while enhancing efficiency and control.
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THE CHALLENGE
Quality procurement
Maintaining high standards in property refurbishments and building repairs projects is crucial for customer satisfaction and operational success. However, rising costs and resource constraints make it increasingly difficult to deliver these services effectively. Our customers need a robust and comprehensive procurement strategy that addresses these challenges and ensures long-term sustainability.
THE SOLUTION
Responsive Repairs, Disrepair works and Void services framework
Our Responsive Repairs, Disrepair works and Voids property services Framework is your comprehensive solution for property refurbishments and building repairs projects. Fully compliant with the latest standards, it’s designed to reduce procurement costs through a streamlined process and extensive procurement knowledge.
We offer a flexible service model that provides complete assistance from solution design to award, utilising either direct awards or mini competition. This includes due diligence checks and supplier management for added reassurance. The framework aims to accelerate the implementation of efficient responsive property refurbishments and building repairs measures.
WHAT IS INCLUDED
The framework covers responsive repairs, property refurbishment, disrepair remediation, and specialist property services through 11 lots with 75 suppliers across 16 regions covering:
Responsive repairs and property refurbishment
Lots 1 to 6 cover the core responsive repair and vacant property refurbishment services that estates teams need most. Combined lots (1 and 2) provide multi-trade responsive repairs and refurbishment through a single contractor. Standalone lots separate vacant property refurbishment (Lots 3 and 4) and responsive repairs (Lots 5 and 6) for organisations that procure these services independently. Coverage includes general building repairs, plumbing, drainage, gas and electrical safety, heating installation and testing, window and door repairs, roofing, and cleaning and waste disposal.
Dedicated disrepair works
Lots 7 and 8 provide standalone access to contractors with specialist experience in remedial works addressing property defects, deterioration, or health and safety risks. This includes damp and mould investigation and remediation, water ingress, structural defects, defective roofs, windows or doors, plumbing and drainage failures, and internal fabric damage. Having dedicated disrepair lots, rather than bundling this work into broader repair categories, gives you access to genuine specialists for what is an increasingly urgent and complex workstream across the public estate.
Specialist property services
Lots 9 to 11 cover nationally available specialist services: vacant property cleaning and clearing (removal and disposal of waste, internal and external cleaning, garden clearance), security services (emergency boarding, lock changes, temporary fencing, alarm installation), and pest control (inspection, eradication, proofing, and safe disposal). These services are delivered on a responsive basis to support timely property turnaround and estate management.
Value bands supporting SME access
Lots 1 to 8 are structured around two value bands. Band 1 covers contracts up to £1.5 million per annum and is designed to improve access for SMEs and regional contractors. Band 2 has no upper limit, making it suitable for larger programmes requiring national capacity. This means you can match the right contractor to the right job: a regional specialist for a focused programme in Band 1, or a national provider for a higher-value contract in Band 2. Combined with 16 regional structures, the framework gives you genuine local choice alongside national coverage.
Discover more
Unlock the full potential of your property refurbishments and building repairs projects with our Responsive Repairs, Dispreair works and and Void Property Services Framework. Fill in the form on the top right to get started with a more effective procurement process.

